Terms of Service

By registering for, accessing or using any XCMarkets product or service you accept and agree to be bound by these Terms of Service. If you do not accept these terms, you must not open an account or use our services.

These terms form a legally binding agreement between you and the XCMarkets entity that holds your account, as identified in your client area and account opening documents. They should be read together with our Privacy Policy, Risk Disclosure, AML Policy and any product-specific terms applicable to the services you use.

You must be at least 18 years old, of sound mind, and legally capable of entering into binding contracts in your country of residence. We cannot accept clients from jurisdictions where the provision of our services would be unlawful.

We may, at our discretion, require additional documentation to verify your identity, source of funds and trading experience. We may suspend or close any account that does not satisfy our onboarding requirements.

You agree to provide complete, accurate and up-to-date information during registration, including your full legal name, date of birth, residential address, contact details and tax residency.

You will keep this information current and notify us promptly of any material change. We are required by law to verify your identity and may request additional documents (government-issued ID, proof of address, source of funds) at any time.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Deposits and withdrawals must be made from accounts held in your own name. We do not accept third-party payments and any funds received from a third party will be returned at your expense.

Withdrawal requests are typically processed within one business day, but completion time depends on your funding method and intermediate bank or processor delays.

We may apply additional verification or limits on withdrawals to comply with our regulatory obligations or to prevent fraud.

All trading is conducted on a 'best efforts' execution basis. We route orders to our liquidity providers in line with our Order Execution Policy.

You acknowledge that financial markets are subject to volatility and that quoted prices may change between submission and execution. Slippage, gaps and partial fills may occur and do not constitute grounds for re-execution unless caused by manifest error.

We reserve the right to void, adjust or close trades resulting from manifest error, technical failure, abuse of our platform or violation of these Terms.

All fees applicable to your account are published in your platform and on our website. They include spreads, per-lot commissions where applicable, overnight financing (swap) and account-level fees such as inactivity charges.

Fees may be amended from time to time with at least 14 days' notice. Continued use of your account after a fee change constitutes acceptance of the change.

You understand that trading leveraged financial instruments carries significant risk and may not be suitable for all investors. You may lose part or all of your invested capital.

You agree to read and accept our Risk Disclosure before placing any trade and to trade only with funds you can afford to lose.

You agree not to use the services for any unlawful purpose, including money laundering, fraud, market manipulation, sanctions evasion or financing of terrorism.

You agree not to attempt to reverse-engineer, scrape or interfere with our platforms, nor to abuse pricing errors, bonuses or promotions in ways that are inconsistent with their stated purpose.

We may suspend or terminate your account at any time if we suspect a breach of these Terms, unlawful activity, technical compromise or applicable regulatory requirements.

You may close your account at any time by submitting a request through your client area. Any open positions must be closed and outstanding balances settled before account closure.

To the maximum extent permitted by law, XCMarkets is not liable for any indirect, special, incidental, consequential or punitive damages, including loss of profits, arising from your use of our services.

Nothing in these terms limits our liability for fraud, gross negligence or any other liability that cannot be excluded under applicable law.

We may update these Terms of Service from time to time. Material changes will be communicated to you by email and posted in your client area at least 14 days before they take effect.

Continued use of your account after the effective date of a change constitutes acceptance of the updated terms.

These Terms are governed by the law of the jurisdiction in which the XCMarkets entity holding your account is registered, as set out in your account opening documents. Any disputes will be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.